Dear Ms. Demeanor: Management says I need to provide two keys to my co-op apartment. Is this required?

… yes and no Every shareholder must leave a key to his or her apartment in case of an emergency If there is a fire or … only used for emergencies This is by the way required by New York State Multiple Dwelling Law so you have no choice but …

By Dianne Ackerman |August 30, 2019 - 9:00AM
How to prepare for your building's elevator shutdown

New York City relies heavily on its elevators There are more … down on expenditures related to managing the outage such as relocation costs and any temporary help brought in to assist …

By Phillip Pantuso |January 24, 2019 - 9:00AM
Packages are going missing from my building's lobby. What can I do?

… that it is secure upon their departure In fact many New York City buildings have created package rooms not only to … like Amazon Locker   You can also file a claim with your apartment insurance though depending on the value of your …

By Alanna Schubach |October 29, 2018 - 10:00AM