Security guards are usually hired through security companies as independent contractors; they are paid much less than a doorman and have significantly fewer responsibilities. For instance, they don't take packages, lift strollers or hail a taxi. They may not even announce guests.
Doorman, meanwhile, are typically employees of the building and members of the union...which is a big reason why security guards do very little, says Axelrod.
"In a union building, if a security guard were to open the door, he would be considered to be performing the function of a doorman and therefore be required to be a union employee," she explains.
If the attendant in question is a bona fide doorman, says Axelrod, they should be opening the door--and if they're not, blame it on "poor supervision," she says.
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