A buyer looking for an investment property in Manhattan is particularly unimpressed with the brokers encountered thus far, and offers some feedback on StreetEasy.com. Others chime in, producing a pocket guide to good/bad broker behavior, including but not limited to:
DO understand that when making a big purchase, nothing is more laughable than a broker saying, "Do you want to put in an offer?" after having just walked through a unit for the first time.
DON'T lie that you have an offer out and the buyer needs to put an offer ASAP to get the apartment.
DO arrange a showing for a time when other building amenties such as gym, play room, etc can also be seen.
DON'T always try to sell us the most expensive unit even when when it's within our range. Nothing gets a new owner more pissed than learning he/she overpaid
DO know comps in the building or in the nearby area so you can educate us or explain why the unit is a good proposition. Just "showing" a unit doesn't add much value
If you DON'T know the answer to my questions, DO say "I don't know but I'll try to find out"--and then DO it.
DON'T steer me to a listing just because it's your agency's.
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